719.686.6703
Helpful Information and Policies
Fees and Insurance
Therapy Fees:
The average cost per session is $110.
Visa/Mastercard accepted
Insurance/ Funding Sources Available:
*Note-asterisk means insurance type taken at both locations
Aetna*
Anthem/ Blue Cross Blue Shield
Cigna*
Medicaid (CCHA/Beacon/Rocky Mountain Health Plans)*
Kaiser / Beacon
Optum (formerly United Behavioral Health)
State Managed Care Network (SMCN) CHP+
Access Behavioral Care (ABC)
CHP+
Colorado Access
Tricare*
Victim's Compensation
Cancellation Policy
Cancelled appointments must be done prior to 24 hours (unless extenuating circumstances). A fee will be assessed to those appointments canceled within 24 hours. Phone messages may be left at 719-686-6703. We check messages during weekdays and try to return phone calls within 24 hours.
School Holidays
Crystal Creek Counseling is closed on the following holidays: New Year's Day, Martin Luther King, Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day. The Woodland Park location is also closed during Woodland Park School District's spring break, Thanksgiving break and winter break. The Longmont location is closed during St. Vrain Valley School District's spring break, Thanksgiving break, and winter break.
Winter Weather Policy
During inclement weather:
Woodland Park Location
If Woodland Park High School District is closed, we are closed. If they are on a 2-hour delay, we are on a 2-hour delay. Click here to go to the Woodland Park Emergency Closure page.
If Cripple Creek-Victor Schools, or Manitou Springs School District are closed or on a delay, please contact the office for closure information, or to reschedule.
If Colorado Highway 24 is closed in Woodland Park, we are closed.
Finally, if County, State, or Federal offices close for weather related situations, we are closed. This is valid for Teller County and El Paso counties. Please watch your local news station for information.
Longmont Location
If St. Vrain Valley School District is closed, we are closed. If they are on a 2-hour delay, we are on a 2-hour delay. Click here to go to the St. Vrain Valley School District Emergency Closure page. If the school district has moved to remote/online learning for the day, please contact the Longmont office. During these times, sessions may or may not be moved to virtual Zoom platform or rescheduled depending on type of therapy provided.
If Boulder Valley School District or other school districts in the are are closed or on a delay, please contact the Longmont office for closure information, or to reschedule.