Helpful Information and Policies

Fees and Insurance

Therapy Fees:

The average cost per session is $110.  

Visa/Mastercard accepted

Insurance/ Funding Sources Available:


Anthem/ Blue Cross Blue Shield


Medicaid  (CCHA/Beacon)

Kaiser / Beacon 

Optum (formerly United Behavioral Health)

State Managed Care Network (SMCN) CHP+

Access Behavioral Care (ABC)


Colorado Access

Victim's Compensation


Cancellation Policy

Cancelled appointments must be done prior to 24 hours (unless extenuating circumstances).  A fee will be assessed to those appointments canceled within 24 hours.  Phone messages may be left at 719-686-6703. We check messages during weekdays and try to return phone calls within 24 hours.

Chalkboard Drawings

School Holidays

Crystal Creek Counseling is closed on the following holidays: New Year's Day, Martin Luther King, Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day.  We are also closed during Woodland Park School District's spring break, Thanskgiving break and winter break.

Little Girl Playing With Snow In Winter.jpg

Winter Weather Policy

During inclement weather:

If Woodland Park High School District is closed, we are closed. If they are on a 2-hour delay, we are on a 2-hour delay. Click here to go to the Woodland Park Emergency Closure page. 

If Cripple Creek-Victor Schools, or Manitou Springs School District are closed or on a delay, please contact the office for closure information, or to reschedule.

If Colorado Highway 24 is closed in Woodland Park, we are closed.  

Finally, if County, State, or Federal offices close for weather related situations, we are closed. This is valid for Teller County and El Paso counties. Please watch your local news station for information.